Return & Refund

You have 24 hours after receipt of your package to communicate to Collection Privée that you wish to return your purchase if it does not suit you. We invite you to follow the procedure below:

1. I go to the returns page

2. I provide my email or telephone number, and my order number

3. I select the item(s) I wish to return

4. I validate my request

5. I receive an email with my return label

Each returned product will be checked by Collection Privée. The refund will be validated once the condition and conformity of the jewelry are proven.